Communications Overview

Overview

Datatech Solutions offer a range of Voice Over IP (VOIP) PBX solutions that can save you up to 80%* on your current PSTN or ISDN (eg. Telstra, Optus) out-bound telecommunications costs. How?

Everything you need – ready to go!

The next generation PBX (VOIP enabled) systems we supply and support are fully functioning business PBXs with all the features you would expect from a modern phone system, and are designed to meet the requirements of companies from 2 to 500 employees, but at a fraction of the cost of traditional phone systems.

We can tailor-make a communications solution to meet your requirements and budget constraints. Our systems easily integrate into your existing office infrastructure.

Quality Systems and Support

We use only ACMA compliant A-Ticked high quality equipment, including state of the art IP telephones offering as much or as little functionality as you require, including receptionist multi-line advanced phones and wireless handheld IP phones, all with headset adaptor capability.

Datatech Solutions is passionate about our support for our systems, and offer a money back guarantee# if you are not 100% satisfied.

Fully-featured IP-PBX

Our PBX systems are feature rich, and include:

• * Auto-Attendant (press 1. for sales, 2. for accounts…..)

• Unlimited user extensions – including virtual extensions (off-site remote).

• Voicemail – as well as voicemail to email, and remote access to voicemail.

• Hot desk – moving desks? Simply take your phone, plug it in, and you have the same extension, no reconfiguring required.

• Ring groups – have incoming calls ring through multiple extensions, or ring each extension in sequence (other options available).

• Music on hold.

• Support out-bound calls in 3 ways

• calls over internet to traditional PSTN/ISDN lines

• calls over internet to other internet phones

• calls over traditional PSTN/ISDN lines.

• After Hours Call Management – automatically have calls go to company voicemail, or forwarded to an on-call mobile number, once a call is placed to your business after closing time.

• Call conferencing – 3 way call support

• Inter-office branching – connect your offices in Perth and Sydney. All calls between the offices become free.

• Powerful call reporting services.

• Web based management interface.

• Support for analog, digital, and IP phones.

• Call forwarding.

• Call waiting.

• Name directory.

• MS Outlook integration.

• Call routing inbound– direct in-bound calls to either a receptionist, an automated attendant, a ring group, or direct to a voicemail (other options available).

• Call routing outbound – direct out-bound calls on different routes to utilise the cheapest call rates.

• Paging/Intercom.

• PSTN fallback – internet goes down, system reverts to calling back out over traditional PSTN/ISDN lines.

• Fax to email.

• Video Support – use videophones for communicating when you wish to see the other person’s face.

All these features, plus more, come standard with the IP PBX systems we supply, and start from as little as $999.00(in. GST).

* Based on clients who had a large number of national, international, and mobile out-bound calls over existing PSTN lines, converting to VOIP outbound calls. Savings on monthly call costs will vary depending on the volume of national, mobile, and international phone calls being made by your business.

# Offer limited to hardware purchased through Datatech Solutions only.