Childcare IT Support Perth — Built Around ACECQA, OWNA, and How Your Centre Actually Runs
From your first centre to your fifth, we manage every layer of technology — IT, cloud, cybersecurity, Wi-Fi, CCTV, access control, phone systems, and OWNA triage. One provider. One point of contact.
Free Childcare IT Assessment
We typically respond within 2 hours
Tell us about your centre and we'll put together a technology plan — whether you're opening your first site or expanding to multiple locations.
ACECQA personal device ban — in effect from 27 February 2026
Staff must not use personal devices while working directly with children and may only use service-supplied devices to capture, store and transmit images of children. If your centre hasn't implemented compliant device management yet, we can help you get there quickly.
Running a childcare centre with the wrong technology partner creates real risk
Most IT providers don't understand childcare operations. They know laptops and email. They don't know OWNA, ACECQA, educator tablets, NQF compliance, or what happens when the Wi-Fi drops during sign-in.
Unmanaged educator tablets
Staff using personal phones or unmanaged tablets to capture child images is now a regulatory breach. Most IT providers don't know how to implement Samsung Knox MDM for shared Android devices in a childcare environment.
"Is it OWNA or is it IT?"
When something breaks, educators shouldn't have to work out whether to call IT or OWNA. The answer should always be one number. We triage OWNA issues first — internet, Wi-Fi, device, Microsoft account — before escalating platform-side.
No template for growth
Opening a second centre shouldn't mean starting the technology design from scratch. Without a repeatable standard, each site becomes its own ad-hoc environment — harder to support, harder to secure, and more expensive over time.
A complete technology environment for childcare operators
Five integrated layers. One provider. Built for how childcare centres actually operate.
Managed IT
Gold Fortress managed service — unlimited support, proactive monitoring, patching, monthly reporting, and account management. Your staff have one number to call for all technology issues.
Microsoft Cloud
Microsoft 365 Business Premium, SharePoint structured for centre-level compliance, Intune device management, Defender endpoint security, and mailbox backup. GoDaddy-to-M365 migrations handled.
Cybersecurity
Essential Eight Level 1 baseline — MFA, EDR, anti-phishing, patch management, restricted admin access, ransomware detection, dark web monitoring, and network segmentation. Built-in, not bolted on.
Network & Physical Security
Fortigate firewall, UniFi switching, segmented Wi-Fi for staff/tablets/guests, UniFi Protect CCTV with AI detection, and UniFi Access door control. Designed to scale across sites identically.
Communications & Operations
3CX cloud phone system, Yealink handsets, 1300 number, ISP procurement, and first-line OWNA triage. Phone routing that scales from one centre to many, with multi-site ring groups and overflow.
One accountable provider across everything
No more working out whether a problem is an IT issue, a network issue, a Microsoft issue, or an OWNA issue. One provider. One support call. One monthly invoice.
Book free assessmentACECQA regulatory alignment built into the technology design
Datatech Solutions does not replace your legal, regulatory, governance or policy obligations. Instead, we design and manage the technology controls that actively support those obligations — so your policies have teeth, not just paper.
Service-managed educator tablets
Samsung Knox + Intune controls approved apps only, restricts personal storage, manages device compliance, and enables remote wipe. Directly supports the Feb 2026 personal device requirements.
Controlled handling of child images
Images captured only on service-managed devices. SharePoint with restricted permissions and Intune policies reduce risk of child data being saved to personal or unmanaged locations.
CCTV designed for childcare settings
Camera placement avoids bathrooms, change areas, and private staff areas. Local storage, restricted remote access, configurable retention, and audit-capable access logs.
Access auditability
UniFi Access provides individual credential management and a full audit log of who accessed which door and when. Supports incident reporting and authorised pickup management.
ACECQA requirements vs our technology response
Essential Eight Level 1
MFA, patching, Defender/EDR, backups, restricted admin, baseline security
Digital device safety
Service-managed Samsung tablets with MDM, approved apps, restricted personal use
Image and video handling
Controlled devices, SharePoint permissions, Intune storage restrictions
CCTV governance
Appropriate placement, local storage, restricted access, configurable retention
Child data protection
SharePoint with role-based permissions, Intune compliance policies, M365 security
Multi-site consistency
Repeatable technology standard across all centres — same architecture, same controls
Note: This page references ACECQA public guidance for context. Datatech Solutions does not provide legal, regulatory or compliance advice. Childcare operators should obtain their own advice from legal counsel and their relevant state or territory regulatory authority regarding their specific obligations.
CCTV and access control designed for childcare compliance
Camera placement, access control, storage, and retention configured specifically for early learning settings — not retrofitted from a generic commercial CCTV template.
UniFi Protect CCTV for childcare
- Coverage of external entries, play areas, hallways and common areas
- No cameras in bathrooms, change areas or private staff areas
- Local storage with no open inbound internet ports
- Restricted remote access — authorised management only
- Retention configured around centre policy and regulatory requirements
- AI smart detection — people, vehicles, motion alerts for zones
- No ongoing licence fees — one-time hardware investment
UniFi Access — door control for childcare
- Individual credentials for staff — not shared PIN codes
- Scheduled access windows for parent drop-off and pickup
- Full audit log — who accessed which door and when
- Mobile credentials via smartphone — tap to enter
- Restricted staff-only areas vs parent-accessible zones
- Integrates with UniFi Protect CCTV for door-event footage review
- Scalable — same system deployed identically across all centres
Designed to scale with your organisation
Whether you're opening your first centre or planning site five, we design your technology as a repeatable template — so each new location rolls out consistently without starting from scratch.
First centre
Design the technology environment properly from the beginning — network architecture, security model, SharePoint structure, device profiles, and support process.
Establish the template
Document the standard — Fortigate config, UniFi design, M365 group structure, SharePoint centre template, Android MDM profiles, and support escalation paths.
Second centre
Roll out using the same architecture. Maddington gets the same network standard, security controls, device configuration, and SharePoint structure as Armadale.
Scale confidently
Each additional site deploys from the same playbook. Centralised management across all sites. Interstate expansion supported with local installation partners.
Frequently asked questions
Common questions from Perth childcare operators
From 27 February 2026, staff must not use or have personal devices while working directly with children, and may only use service-supplied devices to capture, store and transmit images of children. This means childcare centres need service-managed educator tablets with MDM controls, compliant data storage via platforms like SharePoint, and policies actively supported by the technology environment. We recommend discussing specific obligations with your licensing authority.
Yes. We provide first-line OWNA triage — checking local internet and Wi-Fi connectivity, tablet configuration and performance, Microsoft account access, and device status before escalating to OWNA if the issue appears to be platform-side. Your staff have one number to call regardless of which system is causing the problem.
Yes. We use Samsung Knox and Microsoft Intune to manage educator tablets as service-owned devices — approved apps only, restricted personal storage, remote wipe capability, controlled access to OWNA, and compliant handling of child images and records. We recommend Samsung Enterprise Edition devices for their extended security update lifecycle and enhanced MDM compatibility.
Yes. We design the first centre as a repeatable technology template. When you open subsequent centres, the same Fortigate firewall config, UniFi network design, Microsoft 365 group structure, SharePoint centre template, Android MDM profile, and support escalation process rolls out consistently — without starting the design from scratch each time.
We recommend UniFi Protect, designed with childcare-specific placement guidelines — coverage of entries, play areas, and hallways, with no cameras in bathrooms or change areas. Local storage, restricted remote access, configurable retention, and AI smart detection. No ongoing licence fees. The system scales identically across future centres.
Yes. Many childcare operators have Microsoft 365 licensing purchased through GoDaddy on a lower-tier plan. We handle the full migration — decoupling GoDaddy management, provisioning direct Microsoft licensing, migrating mailboxes and SharePoint data, reconfiguring DNS, and validating all services post-cutover. Your domain can remain registered at GoDaddy.
Ready to build the right technology foundation for your childcare centre?
Book a free 30-minute assessment. We'll review your current situation — or your opening plan — and give you a clear picture of what the technology environment should look like.
Perth-based team. Childcare-specific experience. No obligation.